Diversity and inclusion training should become mandatory to eradicate LGBTQ+ harassment at sea, says Columbia Group

Columbia Group is calling for greater awareness and education around diversity and inclusion across the maritime industry, after a young crew member spoke out about the fear and anxiety LGBTQ+ individuals may face when considering a career at sea.

Mark Benedicto, a 23-year-old Filipino seafarer and recent graduate of Columbia’s in-house cadet training programme, shared his personal experience of stepping into the industry with apprehension over whether his sexuality would be accepted on board.

My biggest worry was about how people would treat me,” said Mr Benedicto. “I was concerned about facing anything from subtle awkwardness to outright discrimination. I wondered if I'd have to deal with uncomfortable jokes, isolation, or if my identity would somehow become a topic of unwanted discussion.”

While those fears thankfully proved unfounded, with Mr Benedicto describing his first experiences on board as overwhelmingly positive, he believes that systemic training is vital to ensure all seafarers, regardless of their background or identity, can feel equally supported.

“My crewmates have been incredibly supportive and respectful. The environment on board has been professional and inclusive from day one,” he said. “Working for a company like Columbia, where inclusion isn’t just a policy but part of the culture, has made all the difference. But not everyone may be as lucky, this is why industry-wide training must be mandatory.”

Columbia Group provides 24/7 mental health support to its crew via Mental Health Support Solutions (MHSS), member of OneCare Group. Dr. Angelo Tenorio, LGBTQ+ clinical psychologist, highlighted the cultural challenges that some Filipino seafarers face:

“In the Philippines, teasing and jokes about sexuality are often brushed off as harmless banter, but repeated over time, they erode a person’s confidence and sense of belonging,” said Tenorio. “We receive many calls from seafarers dealing with internalised homophobia, isolation, and emotional distress related to their identity. It’s a serious mental health concern that must be addressed more proactively.”

Columbia is reinforcing its commitment to diversity and inclusion across its global operations. Claudia Paschkewitz, Director of Sustainability and Diversity at Columbia Group, emphasised that inclusion is not just about following regulations, it’s fundamental to crew wellbeing and operational success.

“Creating a safe and inclusive working culture is essential. It improves morale, reduces turnover, enhances safety, and supports long-term sustainability for our industry,” she said. “At Columbia, we are proud to foster a respectful and supportive environment for all, including LGBTQ+ crew members.”

Mark O’Neil, CEO and President of Columbia Group, welcomed Mr Benedicto’s courage in speaking out. “Mark’s experience is encouraging and reflects the values we strive to uphold at Columbia. Every seafarer, regardless of sexuality, race, religion, or belief, deserves to feel safe, respected, and supported. We are committed to nurturing a culture where everyone can thrive.”