Amex GBT launches new solution to streamline crew travel logistics

American Express Global Business Travel, a software and services company for travel, expense, and meetings & events, has unveiled Crew and Group Logistics Platform, a new solution custom-tailored for Energy, Mining, and Marine (EMM) clients.

The company says the solution was built following extensive research with customers, and displays an in-depth understanding gained from its decades of experience in deploying technology for the sector (image courtesy of American Express Global Business Travel).

Amex GBT's Crew and Group Logistics Platform is designed to streamline travel for industries with large, dynamic workforce movements. Built in modules and tested through more than half a million transactions with EMM clients in 2025, the solution delivers efficiency, processing up to 10 bookings per minute for clients with high-volume travel preferences. 

Alongside high-speed processing capabilities, the platform provides flexible booking options that align with whatever the client requires. It can seamlessly integrate with client workflow systems, allowing automated booking, as well as supporting batch spreadsheet imports of travel schedules. If appropriate, it can also offer multiple itinerary options, so the traveller can choose what best works for them. Helping provide further peace of mind, travellers and booking teams receive round-the-clock support from Amex GBT’s travel teams. 

Swapna Nair, Head of Energy, Mining & Marine, Amex GBT, said: “The platform represents our significant understanding of, and commitment to our EMM, and oil and gas customers. We have been testing and building this purpose-built technology with input and feedback from our clients to address the unique operational intricacies of these industries offering multiple booking options that fit their individual requirements.” 

The patented technology framework follows client travel and payment policies, while being responsive and adaptive with real-time updates through proactive management of travel disruptions.